FAQ

  • Veröffentlicht am 03.01.2019 09:06
  • Von admin surf.reisen

Frequently asked questions.

 

For everyone who is looking for a surf adventure
How does the cashback work?

We would like to thank you for your booking with a small gift. You will get 20 Euro per booking directly credited to your account. Optionally you will receive a 20 Euro Amazon voucher. Just send us the booking confirmation by e-mail and we will get in touch with you. Note: The cashback promotion is only valid for offers that contain the reference to the cashback promotion (Minimum booking value 150,00€).

Can I book directly with surf.holiday?

No, surf.holiday is just the mediator and establishes contact between you and the respective provider. This service is of course free of charge for you!

Are there any hidden costs with surf.holiday?

For you as a user looking for an exciting surf adventure our entire service is free of charge. Providers of surf schools, accommodations and packages or similar pay a monthly fee for the listing and support of their offer on our site.

Who provides the information on surf.holiday?

The contents of the individual offers are based on the information (filters, texts and images) of the respective provider. Despite conscientious examination, we cannot guarantee the accuracy and therefore assume no liability for the content of our providers. Should we become aware of misuse or incorrect information; the corresponding offer will be removed from our site immediately. If you have any questions about the services of your chosen product or you want to inquiry it please use the contact form below the offer. The provider will be contacted directly.

How does the surf.holiday filter system work?

Our search results are filtered directly according to the information you provide (e.g. destination or travel time). We check which of our offers correspond to your needs and display them directly to you. All our providers are equal there is no preferred ranking. Our algorithm ensures that all providers always have the same chances to be found.

Do you offer any jobs at surf.holiday?

Currently our team is fully staffed. We therefore ask you to refrain any application requests. :-)

 

If you want to offer a surf adventure
How can I put my offer online on surf.holiday?

We have prepared detailed instructions for you on how to submit your offer. Find all necessary instructions here:
https://surf.holiday/anleitung/
If you have any further questions, do not hesitate to contact us.

What does surf.holiday cost?

In our current start phase, the publicvation of your offer on surf.holiday can be free of charge. We offer a limited number of free trial subscriptions (for a maximun of 3 months. Please contact us, if you are interested!
If you like our service you can get listed on surf.holiday for a monthly fee. You can also choose the commission model (15% on each booking but no monthly costs).

Do I have a contact person at surf.holiday?

Sure Thing! The surf.holiday team will be happy to help you with the creation and management of your offer. Just contact us! :-)